Returns & Shipping


Online orders are not eligible for our loyalty program 

Returns must be postmarked within 10 Days of original shipping date qualify for a refund, no returns will be accepted after this date.

Items returned must be unworn, unstained, unwashed, unaltered and in perfect condition, with all tags still attached. Shoes must show no signs of wear on bottom and be in original, undamaged box. We reserve the right to refuse or give partial refunds based on the condition of the item. 

Refunds for Venmo transactions will be refunded with store credit. Refunds for credit card transactions will be refunded to the original credit card. 

Sale items are final sale-- no exceptions. 

We do our best to inspect every item but  sometimes we may miss something.  If you receive a damaged item, please notify us within 2 days of receiving.

Returns and exchanges will be processed as  soon as possible. Due to various payment methods allow 7-10 days for  refunds to become visible.

Please mail return packages to:

Blue Boutique Returns

7424 N. Orange Prairie Rd , Suite B

 Peoria, IL 61615

Only 5 returns allowed per customer per year.

Blue Boutique is not responsible for lost packages.


Blue  Boutique reserves the right to choose the most efficient shipping  method. Most commonly used carriers/methods are USPS Priority Mail, UPS  Standard Ground and FedEx.

Standard USPS delivery, rush delivery available for an additional fee.

Other Shipping Information

Blue Boutique does not ship to U.S. territories or internationally.

We  DO ship to APO/FPO addresses via United States Postal Service, though  we may need to contact you prior to shipping.  

There may be some  restrictions.

Oversized or overweight packages might have  additional charges. Blue Boutique will notify you, prior to processing,  of any additional surcharge and for your approval.  The charge will be  added at the time of processing your purchase.  Your order will not be  shipped until we receive your approval.

Delivery may be impacted  by weather delays/acts of nature and/or any other unforeseen,  uncontrollable circumstances. Blue Boutique is not responsible for any  shipping delays due to weather or other interruptions in delivery  service.

For your security, we may choose to require  delivery signature confirmation. If you have any questions or concerns,  please contact us at 309-693-1300 or by emailing

Blue Boutique is not responsible for lost  packages.  

If a package is refused or returned undeliverable no refund  or credit will be issued by Blue Boutique.